Canceling a Free Trial

If you currently have a free trial and want to ensure you're not charged at the end of the trial period, you'll need to resign your subscription.

To do this, simply visit the Manage Subscription section on your Account Settings page. For your security, you'll need to re-enter your password as part of this process. Then follow the directions to resign your trial subscription.

This process includes several steps, so make sure you fully complete the process before exiting the site.

You can always contact our Customer Care team if you need help.

We can check your current subscription status and assist you with resigning your trial subscription.

Please keep in mind that resigning from a free trial will immediately end your subscription benefits.

If you want to turn your free trial back on after you've resigned, you can usually do so from the same Manage Subscription page linked above, as long as your trial period hasn't ended yet. (If you do this, you'll also be turning the auto-renewal back on, which means you will be charged at the end of the trial period.)