Subscription Was Automatically Renewed
Hopefully, auto-renewal doesn't come as a surprise. It's in our Terms of Use document (under the Automatic Renewal heading) that each subscriber agrees to.
We also try to make sure it's clear during the subscription process, even if you don't take the time to read all the legal documents.
You can check your subscription status, including renewal date, subscription amount, and subscription plan at any time by accessing your Subscription Status page.
To turn off auto-renewal, simply follow the instructions here. If you need help, please don't hesitate to contact our Customer Care team. We can check your current subscription status and assist you with turning off auto-renewal.